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Item Delivery
  • Once payment has been received, item will send to buyer.
  • Please do contact seller if you are in any doubts, seller will try the best to answer all queries within 24 hours

Item Reservation Stock
  • Buyer need to contact seller for item reservation before make any transaction.
  • Most items are in stock, and ready for shipment upon a completed payment. However, sometime an item might be oversold as seller has stores and retail outlets. Seller will refund immediately if such situation occurred.
Payment Details
  • We are accept payment by Paypal. If you have problems, please contact our email address or paypal address. (sales@jswc-timegallery.com)
  • Payment has to reach us within 7 days after confirmed with Seller. We reserve my right to re-list the item(s) thereafter.
  • We are accept for direct bank in account, kindly contact us to get our bank account number by email or whatsapp. 

Shipping and Handling Procedures
  • Delivery time-frame will be 1-3 working days depending on the courier services and item stock available, seller will update buyer the item status.
  • Please allow 8-16 business days. (For international Buyer)
  • Item(s)'s content will be declare as "Fashion Watch" and mark as "Gift" in the Custom Declaration Slip for international delivery. (For international buyer)
  • Buyers are responsible for any customs duties/tax incurred if any in their respective country. (For international buyer)
  • Usually items will be delivered within stated time frame, but due to customs inspections delays up to 3 weeks can happen, please be patient. (For international Buyer)
  • All items will be shipped via Courier! (Tracking numbers will be provided upon delivery).
  • Free Postage will be provided for all watches within Malaysia.

Warranty
  • 100% Genuine Watches.
  • 1 Year Warranty (Send back to seller for Warranty Claims).

Refund/Replacement
  • Money-back guarantee for all my listing, whenever my item(s) is not Authentic.
  • Any item(s), if eligible for return/replacement, must be returned in its original condition with no physical changes within 7days from the date of receipt.
  • All shipping and other cost incurred for return/replacement item(s) shall be the responsibility of the buyer.
  • All item(s) must be returned before a refund, or replacement unit, is processed.

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