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Item Delivery

  • Once payment has been received, item will send to buyer.
  • Please do contact seller if you are in any doubts, seller will try the best to answer all queries within 24 hours


Item Reservation Stock

  • Buyer need to contact seller for item reservation before make any transaction.
  • Most items are in stock, and ready for shipment upon a completed payment. However, sometime an item might be oversold as seller has stores and retail outlets. Seller will refund immediately if such situation occurred.

Payment Details

  • We are accept payment by Paypal. If you have problems during checkout please contact our Paypal email address (sales@jswc-timegallery.com).
  • Payment has to reach us within 7 days after confirmed with Seller. We reserve my right to re-list the item(s) thereafter.
  • We are accept for direct bank in account, kindly send an email to us to get our bank account number. 

Shipping and Handling Procedures

  • Delivery time-frame will be 1-2 working days depending on the courier services and item stock available, seller will update buyer the item status.
  • Please allow 8-16 business days. (For international Buyer)
  • Item(s)'s content will be declare as "Fashion Watch" and mark as "Gift" in the Custom Declaration Slip for international delivery. (For international buyer)
  • Buyers are responsible for any customs duties/tax incurred if any in their respective country. (For international buyer)
  • Usually items will be delivered within stated time frame, but due to customs inspections delays up to 3 weeks can happen, please be patient. (For internal Buyer)
  • All items will be shipped via Courier! (Tracking numbers will be provided upon delivery).
  • Free Postage will be provided for all watches within Malaysia.


Warranty

  • 100% Genuine Watches.
  • 1 Year Warranty (Send back to seller for Warranty Claims).
  • Seller ship by Standard Registered Airmail with Tracking Number: Normal Delivery 8- 16 working days + 5 more working days for countryside / outskirt area / villages / provinces or Customs delay.


Refund/Replacement

  • Money-back guarantee for all my listing, whenever my item(s) is not Authentic.
  • Any item(s), if eligible for return/replacement, must be returned in its original condition with no physical changes within 7days from the date of receipt.
  • All shipping and other cost incurred for return/replacement item(s) shall be the responsibility of the buyer.
  • All item(s) must be returned before a refund, or replacement unit, is processed.

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